Company Culture
You took the time to plan and create your company. Did you also take time carefully create the company's culture. Or did your company's culture naturally evolve into what it is today? Or is there no culture?
As simple as it may seem, company cultures can sometimes determine that a great employee will seek you out or that you will keep your good employees. In challenging markets client retention is the most important mission. Don't forget that your employees are also your clients.